Privacy Policy

Basic information on Data Protection
Responsable VALDUERO, SOC. COOP.
Purpose Provision of online services

Web user management

Commercial communications related to our services

Legitimation Express consent, contractual relationship and legitimate interest
Recipients No data is transferred to third parties, except legal obligation
Rights Access, rectify and delete the data, as well as other rights, as explained in the additional information
Additional Information You can consult the additional and detailed information on Data Protection in the attached clauses found in this Privacy Policy

At we work to offer you, through our products, the best possible experience. In some cases it is necessary to gather information to achieve this. We care about your privacy and we believe that we must be transparent about it.

Therefore, in accordance with REGULATION (EU) 2016/679, General Data Protection, OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “RGPD”) regarding the protection of natural persons in Regarding the processing of personal data and the free circulation of these data, and with ORGANIC LAW 3/2018, of December 5, ON THE PROTECTION OF PERSONAL DATA AND GUARANTEE OF DIGITAL RIGHTS, and for the purposes of the provisions of the LAW 34/2002, of July 11, ON SERVICES OF THE INFORMATION AND ELECTRONIC COMMERCE SOCIETY (hereinafter, “LSSI”), VALDUERO, SOC. COOP. informs the user that, as data controller, it will process the personal data provided by users.

Our commitment begins by explaining the following to you:

Your data is collected so that the user experience improves, according to your interests and needs.
We are transparent about the data we collect about you and why we do it.
Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always comply with the regulations, and when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.
Our priority is to guarantee your security and process your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, consult the different sections of the privacy policy found below:

Who is responsible for the processing of your personal data?


Registered office: C / BERLANGA DE DUERO, Nº 15; 28033 MADRID

CIF: F82144957


VALDUERO, SOC. COOP. You have designated an internal contact person within your organization as the data protection security officer. If you wish to make a query regarding the processing of your personal data, you can contact said person in charge by email, or by written communication sent to the registered office indicated above.

What personal data do we collect?

The personal data that the user can provide:

Name and surname, ID number, address and date of birth.
Telephone number and email address.
Bank data
Any other information or data that you decide to share with us.

In some cases, it is mandatory to fill in the registration form to access and enjoy certain services offered on the web.

On some occasions, we inform you that by simply using and browsing our website, VALDUERO, SOC. COOP. will store data related to:

IP address, Internet browser used and data about the device’s operating system.
Duration of the visit or browsing the website.

Such information can be stored through Google Analytics, so we refer to the Google Privacy Policy, since it collects and processes such information.

In the same way, the website provides the utility of Google Maps, which can have access to your location, if you allow it, in order to provide you with greater specificity about the distance and / or roads. our headquarters. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and treatment of such data.

We use the reCAPTCHA service of Google LLC (Google) to protect the data sent through the forms on our users’ pages. This service makes it possible to differentiate the data sent by people from automated messages and involves the transmission of the IP address and other data required by Google for the use of the reCAPTCHA service. For this purpose, the data will be transmitted to Google in order to be used. The IP address will be encrypted by Google in the member states of the European Union, as well as in the states associated with the European Economic Area. Only in some exceptional cases, the IP addresses will be transmitted to the Google server in the United States for encryption. On behalf of the owner of this website, Google will use this information to evaluate the use of the service by users. The IP address transmitted by reCAPTCHA will be kept separate from other Google data. Google’s privacy policy is valid for these data. All details about Google’s privacy policy can be found in

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